Process Support

Compliance Solutions

Company Profile

Process Support was established in the summer of 2012 by Kenneth Lomholdt and Torben Hansen (LinkedIn links provided below).

It is the company's mission to provide services and consultancy to the pharmaceutical industry and the healthcare sector. Our services primarily comprise calibration, thermal validation, qualification, commissioning (FAT, SAT, IQ, OQ and PQ) as well as the maintenance of autoclaves.

It is our aim to become a chosen partner for our customers within our areas of expertise. Our personal goal is to ensure a high level of integrity and GMP compliance in everything we do.

Strategically, we have chosen to offer our services at the same pricing level as our competitors. Our competitive advantage is our flexibility, together with a 24-hour emergency service and a desire to solve problems as they occur with the least possible disruption to the customer and production as well as the fact that we offer a complete competence portfolio. We have chosen to work with partners who enable us to achieve these goals.

Because of our experiences in a GMP production environment we understand the underlying principles of production and offer our services on this basis. Production must come before anything else and we schedule our work accordingly often working when everyone else is off.

Our motto is "Compliance Solutions". This means that we are able to assist our customers with compliance challenges within our areas of expertise where the customer either does not have the necessary expertise or equipment, or lacks the time and manpower to manage these.

We can work to customer document specifications and our equipment is compliant with all appropriate customer requirements. As an alternative, we can adapt our in-house document templates to incorporate the customer's specifications.

We have many years of experience with inspections (by regulatory bodies as well as partners) and will gladly be present with our customer when the work we have helped carry out is inspected.

At Process Support, we are 100% committed, loyal and result-oriented - no matter what the task.

Since autumn 2012, we have been working on the implementation of a quality control system that will lead to ISO9001 certification in Q3 2013.

If you would like to learn more about our company or discuss a particular project, please e-mail us at info@processsupport.dk or call us on +45 5045 5982 / + 45 2856 3632..